Each client is assigned a client service manager – who are former in-house analysts which means they understand what clients are looking for. They take and shape the brief, quality check all work and, depending on the complexity or sensitivity of the brief, will undertake the brief alongside our team of analysts. We don’t believe in letting analysts, whose first language isn’t English, or sales-reps be your direct contacts.
For nearly 10 years we have been providing business intelligence to leading global law, accounting, property, civil engineering and facilities management firms.
Milan has over 15 years marketing and business development experience within the professional services sector including Grant Thornton (UK) LLP, Olswang solicitors and the Association of Chartered Certified Accountants.
Ben started his career as a corporate lawyer at Freshfields. He then moved into research-based consultancy, working at CSS, City Research Group and NFO, where he was a director. Ben is director of Brook Intelligence and Lighthouse Global, the business strategy and research group.
Veronica is a seasoned researcher with nearly a decade of experience having worked at PwC supporting the transaction services, strategy consultancy and other professional services teams with pivotal research for fee-based work. At Brook Intelligence, as well as working on a number of client assignments, Veronica manages many key accounts, advising on the scope of research and managing projects.
We have a team in the UK and Latin America meaning we can provide coverage to most timezones in English and Spanish.
Our clients span the UK, Singapore, Hong Kong, Australia and increasingly the US.