What sets us apart

Each client is assigned a client service manager – who are former in-house analysts which means they understand what clients are looking for. They take and shape the brief, quality check all work and, depending on the complexity or sensitivity of the brief, will undertake the brief alongside our team of analysts. We don’t believe in letting analysts, whose first language isn’t English, or sales-reps be your direct contacts.

For nearly 10 years we have been providing business intelligence to leading global law, accounting, property, civil engineering and facilities management firms.

Our values

We’re obsessive about getting the brief right. That means helping shaping the brief and delivering what you want
We respect that to help you meet your deadlines, we have to meet ours.
Team Ethos
We make working with us as easy as possible. Weekly WIP’s, easy of billing arrangements and people you’ll soon come to respect as part of your own team.
That means ‘hooks’ for conversation or cross-selling and sector analysis that enables you to see trends and drivers.

Our management team


Milan Dalal

Milan has over 15 years marketing and business development experience within the professional services sector including Grant Thornton (UK) LLP, Olswang solicitors and the Association of Chartered Certified Accountants.


Ben Kent

Ben started his career as a corporate lawyer at Freshfields. He then moved into research-based consultancy, working at CSS, City Research Group and NFO, where he was a director. Ben is director of Brook Intelligence and Lighthouse Global, the business strategy and research group.


Veronica Patton-Cemm

Veronica is a seasoned researcher with nearly a decade of experience having worked at PwC supporting the transaction services, strategy consultancy and other professional services teams with pivotal research for fee-based work. At Brook Intelligence, as well as working on a number of client assignments, Veronica manages many key accounts, advising on the scope of research and managing projects.

Our locations

We have a team in the UK and Latin America meaning we can provide coverage to most timezones in English and Spanish.

Our clients span the UK, Singapore, Hong Kong, Australia and increasingly the US.